Let the Buyer Beware

Repair techs should clarify exactly what is wrong with your system before you move forward with repairs.

Repair techs should clarify exactly what is wrong with your system before you move forward with repairs.

Here are some consumer advocacy tips to help you keep from “being had”:

  1. How many flyers did you get last year for a $70 AC “routine” maintenance? That kind of deep discount offering is likely to be a fishing expedition for big ticket repairs. The fact is that it takes more than $70 to keep a typical AC repair truck and technician on the road for the amount of time it takes to do one-off “routine” maintenance calls. This is often the old bait and switch technique, so be careful.
  2. Expect your repair technician to specify the diagnosis of the problem before you spend any money for a repair. You can easily end up with a repair that is more than is necessary for the situation. Our technicians go out of their way to explain why a part is bad and to explain the repair needed.
  3. Don’t be afraid to slow down and get a second opinion.

If your AC needs repair or service, please call us at 562-944-2118 to set up an appointment.

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About Rosa Media Productions
Educational technology specialist turned video producer/technology coach. I help entrepreneurs grow their businesses with online promotional and training videos.

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